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Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Best decision ever. Thank you Royal Fire Pits an Jordan and Warming Trends for the most amazing DIY fire pit. This thing hit the mark on warming/heat and realistic fire. I built my own fire pit while building my pool and outdoor living area and wanted to make sure I was getting a true fire pit to enjoy with friends and family. Had left over pool coping to finish top and added the tumbled lava rock. Can’t wait to get the steel logs next from Warming Trends . Outdoor enjoyment and relaxing at the max. Will definitely recommend to anyone wanting too quality and long lasting.
Online ordering and customer service was great. (Thanks Rachel). The only reason I didnt give five stars is because the delivery company never gave notice of delivery date and time like I was told. I would have liked to have been able to inspect the product (Woodstove) for any shipping damage.
Looks as good as real can get and gives off more heat than I expected being that I’m used to a real wood fire. Store very helpful answering questions and good communication. Shipping timely.
I loved my Redstone 30” fireplace..!!!
Received wrong size elbow ($130+), which was not realized until installers looked at it. We had to purchase another one from installers. Royal Fire Pits was called, spoke with a representative, and were told to send the problem via text, which was done.Received text back from another representative saying we would be contacted the next day. That was 8 days ago...no communication from the company. I have called, left messages, emailed several times. Still no response. We are stuck paying for an incorrect part.
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