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Free Shipping on All Orders

Price Beat Guarantee

Live Customer Support

Over 4,000 Hearths Sold

Dimplex REM-KIT Log Grate Ember Mat for RLG20

SKU: REM-KIT
$103.99 $114.39
You Save: $10.40 10%
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Reasons to buy from us:

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    Within the same day your order will be confirmed and processed
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    Enjoy free shipping on all orders
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Product Overview

Dimplex REM-KIT Log Grate Ember Mat for RLG20 provides a premium log grate ember mat for the RLG20 Revillusion 20-inch Plug-In Log Set. Add some more realism to your fire feature with this hand-crafted ember bed. With pulsating LED lighting, this accessory beautifully simulates the heating and cooling of fire embers. Plug the mat into your log set and you're good to go

What's Included

  • Log Grate Ember Mat

Features

  • Easy Install - One plug install
  • Hand-Crafted - Careful detail for the most realistic unit possible
  • Real Wood Simulation - Enjoy a safer alternative to achieve your ideal fireplace feature
  • For use with - The RLG20 electric log set
Specifications
Manufacturer Dimplex
SKU Number REM-KIT
Height
1.13-Inch
Width 18.88-Inch
Depth 5.63-Inch
Weight 2.4-lbs

 
Documents

*** FREE SHIPPING ON YOUR ENTIRE ORDER

*** 30 DAY MONEY BACK GUARANTEE

*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE

When will I know my order has shipped?

An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.

When will my order ship?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.

Shipping Times

We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).

Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.

Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Cancellations

If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.

Click here to view our full Shipping Policy

Click here to view our full Refund/ Cancellation Policy

1. FREE SHIPPING IN THE UNITED STATES

We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.

2. FAMILY BUSINESS

Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.

3. NO SALES TAX

You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.

4. LOWEST-PRICE GUARANTEE

We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.

5. FIVE-STAR CUSTOMER SERVICE

We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.

6. YOUR SAFETY & SECURITY ARE PARAMOUNT

We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.

 

CLICK HERE FOR MANUFACTURER'S WARRANTY

 

If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591

Description

Product Overview

Dimplex REM-KIT Log Grate Ember Mat for RLG20 provides a premium log grate ember mat for the RLG20 Revillusion 20-inch Plug-In Log Set. Add some more realism to your fire feature with this hand-crafted ember bed. With pulsating LED lighting, this accessory beautifully simulates the heating and cooling of fire embers. Plug the mat into your log set and you're good to go

What's Included

  • Log Grate Ember Mat

Features

  • Easy Install - One plug install
  • Hand-Crafted - Careful detail for the most realistic unit possible
  • Real Wood Simulation - Enjoy a safer alternative to achieve your ideal fireplace feature
  • For use with - The RLG20 electric log set
Specifications
Manufacturer Dimplex
SKU Number REM-KIT
Height
1.13-Inch
Width 18.88-Inch
Depth 5.63-Inch
Weight 2.4-lbs

 
Documents

Shipping & Returns

*** FREE SHIPPING ON YOUR ENTIRE ORDER

*** 30 DAY MONEY BACK GUARANTEE

*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE

When will I know my order has shipped?

An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.

When will my order ship?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.

Shipping Times

We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).

Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.

Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.

If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Cancellations

If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.

Click here to view our full Shipping Policy

Click here to view our full Refund/ Cancellation Policy

Why Buy From Us

1. FREE SHIPPING IN THE UNITED STATES

We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.

2. FAMILY BUSINESS

Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.

3. NO SALES TAX

You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.

4. LOWEST-PRICE GUARANTEE

We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.

5. FIVE-STAR CUSTOMER SERVICE

We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.

6. YOUR SAFETY & SECURITY ARE PARAMOUNT

We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.

Warranty

All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.

 

CLICK HERE FOR MANUFACTURER'S WARRANTY

 

If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591

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