Royal Fire Pits was great. The products are exactly as described and look and work great. Unfortunately, Fed Ex was terrible and due to unauthorized changes to my address, they caused my order to be delayed by almost 2 weeks. FedEx has the worst customer service, and if I could, I would rate FedEx as a big ZERO. Jordan, at Royal Fire Pits, got through to FedEx and my order arrived at a satellite location so I could pick it up. I will follow up with a photo of my finished firepit when the weather cools down. It's currently too hot to sit by an open fire.