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Even though I have not yet had it tied into our Natural Gas line to see how/if it works (that is a couple weeks off), I can say that everything seems to be of very good quality. It was shipped & packaged very well, and everything was received with no damage. All the needed parts for the kit were included, and so far seem to be of good quality and exactly what is needed. Assembly is straightforward with good instructions included. I'm anxious to get this fired up, and have high expectations that things will work as needed. Very pleased at this point.
I cannot review the stove as I do not have it installed in my home. It was delivered severely damaged and I sent it back with the carrier. I hope I get the replacement stove soon.
The stove requires a double vented pipe. This product is excellent and works perfectly with the Vermont Castings stove.
Great product, really great customer service! Couldn't have been better!
Stove arrived in excellent condition, on time and exactly as advertised. Excellent communication.
A little pricey but it works really well and it went on easy.
I asked for complete set of pipes to install my stove but there were some missing. This caused serious delays in completing my project.
Installation was a breeze. Flame looks pretty good (not as realistic as we would have liked). Happy with the heat it puts out.
The stove has now been converted to propane by the professional technician. It works perfectly! Thank you for sending the conversion kit.
Outstanding product; well built; sturdy construction; easy to install.
Satisfied with the Gifford. Perfect center piece to our home. Only thing I wish there was a more user friendly Operation manual but figured it out.
I understand it is the only logs where the flames comes through the log. Happy with the look. Also produces pretty good heat.
Got it in good condition cannot figure out why this one was so much more
than my last one
From the start to the finish ezy ordering timely delivery and a great ordering gentleman who walked me through ventilation black pipe .. nice job
Love the color and style, Manny was of the greatest help in making our decision!! He set us up with all the piping all the way, thanks so much
Fills out this grand fireplace, looks outstanding, highly recommend, we love the remote..
Brochure States it will heat 900 - 1200 sq ft. I am using in 330 sq ft guest house and not really sold on the heating capacity. I felt it should be warmer in the house. Might work better with the fan attachment.
Stove arrived in wood crate with temporary steel feet installed for shipping, temp feet broke and stove was not secured in create, little touch up paint fixed it, didn’t seem to be damaged beyond that
We searched for over a month to find this insert, and it met all our expectations. We purchased the additional pedestal and cast iron surround and it makes a handsome statement.Royal Fire Pits provided excellent service from ordering to delivery.
Our Vermont Castings Montpelier 2 is a fantastic replacement for our 30 year old VC insert. Well done!
It wasn’t quick, but they did the right thing and replaced the glass that was damaged in shipping.
The warming shelves somewhere work great and look great as well.