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Our Reviews

Based on 100 reviews
Fire Pit Lava Rock Purchase

The lava rocks we purchased for our outdoor gas firepit worked great! These tumbled grey lava rocks were uniform in size and covered the gas lines so that the fire looked more realistic. Very happy with this purchase.

Warming Trends Parts P24VIKCGPA Hot Surface Ignition Systems, Pilot Assembly Kit

Octagonal burner review

Just finished installing this burner, as dusk is setting in. The burner has a really nice dispersement of flame through out the entire round fire pit space. The burner responds perfectly to valve modulation, so we can have 5 foot eye brow singeing flame down to 2” flame for somemore roasting with the kids. Very pleased with the unit! Very solid unit. Excellent craftsmanship. Top notch materials.

Great service

We’re great company to work with . Good follow up .

Aqua Fire Rocks

The fire pit glass rocks are a lovely color, and smooth, with a nice shape, sheen & size. The only negative I need to mention, is that on the only 2 occasions so far, that I have lit the fire pit (just got it a few days ago), one glass rock would crack and a small piece would fly out of the pit. I followed the directions but it still happened. It would be a concern with small children or pets and the glass is quite hot. I am hoping it will settle and stop doing it. I imagine that all fire rocks do this, and I am still glad I bought them, but just need to be aware of it.

great product service a little off

first shipment didn't have everything i ordered, then next shipment came in and was missing a box of parts they said they shipped but wasn't in the package. then shipped me the package and missed the button ignitor and i'm still waiting on it. get your ship together. and check list it. best product on the market from my research and i am very happy with the product.

Great burner

Everything was delivered on time and worked great.

Looks like ice!

This looks better than I even hoped for. I put this in our built in fire pit and in our outside dining table that has a fire-pit. It is modern and stunning! No sharp edges to worry about. I purchased this from Royal Fire Pit, they are most professional, honest, and most helpful. Our Fire Pit glass arrived exactly as promised.

Quick Shipping

Our fire pit came much sooner than we expected. Our installer won't be here for another week however everything looks great in the box!

Always amazing

They go above and beyond! Always impressed at the customer service and customization. They help me with every project that requires a firepit!

Quality of product

Great concept for a realistic fire pit flame, all brass construction makes for consistent performance and maintenance.

Like a charm

Kit contains everything you will need other than your gas line with male fitting. Easy to follow instructions. Price was great based on all of my research. Got everything with a couple of weeks. If the situation ever presents itself, I would definitely order from this company again. Product and service were good.

Amazing service and product

Excellent Service from the team at Royal Fire Pits.

Warming Trends Crossfire CFBCT Circular Tree-Style Brass Gas Fire Pit Burner Kit


It's has been a pleasure working with Jordan! He is attentive and is focus on our needs. Highly recommended!

I interfaced with Jordan and he was very knowledgable and very helpfull in assisting me in selecting the right Warming Trends componants for our fire pit.
I will deffinately recommend Royal Fire Pits to my friends...

Beyond expectations…

Having spent a ton of time researching options for a new electric fireplace, when we made the decision to move forward we assumed it would be hard to find what we were looking for and assumed big delays in getting it to us because of the crazy supply chain issues. When we went with RFP we were shocked they had what we needed and literally got it to us in DAYS (not weeks). I even had owner calling me to manage order/delivery directly which nobody does anymore. Can’t say enough good things about this company! Getting it installed as we speak….

Excellent customer service and on time delivery

Great experience working with Royal Fire Pits! Jordan was extremely helpful and provided regular updates on order. Highly recommended!


This is my second purchase! Love it! The burner never disapoints and Royal Fire Pits are always on top of everything. Thank you!

Jordan helps me buy a burner!

Easy ordering experience, called, someone instantly picked up and answered all of my questions. Within 2 weeks I got my order.

Great fire pit

I would buy from this company again. Any questions I had was answered and they called back fast. The delivery was painless and everything came to me in perfect condition.

Excellent Experience

Excellent support from the team and excellent product, very happy with my purchase!

Fire pit cover

Perfect fit. Great quality just what we wanted.