Our Reviews

just what we wanted? and the right color!

The only issue we had was with the installation manual, which is woefully inadequate. Youtube videos helped fill in the missing information. The Royal Fire Pits staff did great.

Communication was great, and the delivery was on time and product came with no problems.

I really like these burners. They give exactly the effect that you want, looking as close to a real fire as you can get.

I went for the realistic look and am very happy with the results. Obviously, the logs are not real, but close enough to give me the same feel.

The product is high quality, and there were no surprizes. I got what I expected and am very happy with the results.

Thought I had getting a emamal black stove. Not a flat finish stove. Didn't look like that in pictures

The item was on backorder for a while, but Royal Fire Pits kept me informed along the way and when it came back in stock they delivered. Would definitely order from them again!!

Had a few issues with a blower i bought but Rachel helped out every step along the way. I would highly recommend Royal to anyone

They were very helpful and would recommend this company.

Too Simple! No temp control or auto shutoff!

Ordered Vermont Encore. Arrived in 5 days. Great price. Thanks

Lovely, warm and Wonderful wood stove!

Package was delivered with all parts ordered and no damage. So far very happy with the package.

This is a MARVELOUS WOOD STOVE!

Love those dhelves plus the unexpected mitten drying racks!

Great Flames. Much better than building a fire. I think the Royal Flame burner puts out more heat than a wood burning fire

Love the stove. Made an error when originally ordering and didnt order blower. They git it out in a timely manner. Now blower is defective, it happens, out of stock but they will ship when available. Small issues none of then RFP fault but they were very helpful in resolving my issues.

Logs arrived quickly and in great shape, easy installation. Had to get a little help from customer service to get started, they were easy to contact and very helpful.

These guys are customer service focused. They kept me informed as my stove was readied for shipping so I knew what to expect. The unit was in a secure shipping container and in good condition when received.

Everything installed and tested. Great addition to hardscape patio

Very pleased with our fire pit cover!

Complete success from all at Royal Firepits for customer service and timely delivery achieved targeted completion schedule for teenage hangout.
Many Thanks to all
Tom West

Easy to install.
I have it attached to a permanent gas line. Great flame.

We are thrilled with our new fire table! Royal Fire Pits were very professional and kept in constant contact during the shipping process. Highly recommend them.