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Sizzling Holiday Sale
We ordered the Vermont Castings Encore Wood Burning. We requested a specific delivery time. It arrive on schedule! The packing was second to none with no damage. The stove is preforming beyond our expectations. The top load is the best. I would not order the stove top humidifier because you need to move it every time you add wood for the top. Directions need a little more clarity for the installation of the temperature probe. We are one month in and so far so great!
Fireplace arrived on time and in good condition. Pleased with the purchase process and price.
My Vermont Casting Encore is now up and running and just in time for this cold weather snap we now experiencing.
Thanks again!
David
Bought the Defiant stove back in October...arrived in early November. It was mounted on a wooden platform which was mounted on a pallet. No instructions on how to remove it. So in my attempt to get it off the pallet, it fell forward onto the front damaging both doors. I accepted responsibility and ordered two replacement doors. When they arrived over a week ago, both doors were missing the glass. As of today I've brought this to their attention four times. Still haven't heard word one from them. The cost of the stove was close to $5,000 and the replacement doors over $500. I've reached the point of considering returning this stove. I would highly recommend AGAINST buying anything from this company.