info@royalfirepits.com
Live Chat
833-528-5591
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Custom Designs
Searching for a unique design?
Tell us your idea, and we'll bring it to life
Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
How Custom Projects Work
- Consultation: Tell us your ideas. Whether you have a clear vision or need some inspiration, we’re here to help.
- Design & Approval: We’ll work with our partners & brands to draft a design based on your needs. Once you approve, we get to work.
Collaborating with Top Brands
We work closely with our suppliers and manufacturers to bring your ideas to life. Here are some of the top brands we offer for custom designs:
Get Started Today
Ready to transform your space with a custom unique feature? Contact us today to start bringing your vision to life.
You can call our customer support and sales team Monday-Saturday 9am-8pm EST at (833) 528-5591.
You can live chat with out customer support and sales team all day, just look for the chat button in the lower-right corner.
You can email our customer support and sales team at info@royalfirepits.com and we will reply within 1-2 hours during business hours Monday-Saturday 9am-8pm EST.
Frequently Asked Questions:
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How much do custom projects cost?
The cost of custom projects can vary greatly. To provide an accurate proposal, we first need to design your idea. There are zero fees associated with designing your project.
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What are the lead times for a custom fire feature?
Lead times vary depending on the project's scope, the brand, and other factors. Each project is handled on a case by case basis. Please reach out to us for a more accurate timeline.
Let customers speak for us
Looks as good as real can get and gives off more heat than I expected being that I’m used to a real wood fire. Store very helpful answering questions and good communication. Shipping timely.
I loved my Redstone 30” fireplace..!!!
Excellent service calling in and discussing options for a propane fire pit. The service folks were great to talk to and would answer questions I had thru the process. waiting for it to come in and see the craftsman’s ship they do.
Was delivered much quicker than I expected. Thinking 3-4 days after order. Made everything easy.
Excellent delivery and communication and I am very very pleased with the product which is my new wood stove and I love it.
I worked with Jordan and Joy throughout the sales process, from inquiry to shipment. Both were professional and extremely responsive. Jordan and Joy, thank you for making this a great experience. No doubt our family will enjoy the Gas Fire Pit -Fire Pit Art BV Bella Vita for years to come.
Exceptional service from Jordan.
Royal Fire Pits, Jordan has outstanding customer service skills. He is pleasant, knowledgeable and willing to go the extra mile for a customer. Jordan kept in touch with me through the whole process of a purchase. I could tell he enjoys his job/career and has a great work ethic. If he's not the owner, you better keep an eye on him, he's going places.
Jordan was very helpful on making sure everything would fit correctly concerning making the connection to stove pipe and took up a lot of time answering all my questions.
Highly recommend purchasing from Royal Fire Pits. Great customer service and fast shipping.
Spoke with Jordan great customer service, super nice guy 5 star rating across the board.
I had some issues with my fire pit burner (not royal fire pits fault) and they worked hard to close out on any issues I had until I was completely satisfied. Bottom line is you should buy with confidence here. They have earned my trust.
The purchase of our new Defiant Stove was surprisingly easy; careful attention to my questions, easy credit card transaction and perfect delivery of an extremely well palletized 800 lbs product at a very competitive price!
