info@royalfirepits.com
Live Chat
833-528-5591
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Custom Designs
Searching for a unique design?
Tell us your idea, and we'll bring it to life
Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
How Custom Projects Work
- Consultation: Tell us your ideas. Whether you have a clear vision or need some inspiration, we’re here to help.
- Design & Approval: We’ll work with our partners & brands to draft a design based on your needs. Once you approve, we get to work.
Collaborating with Top Brands
We work closely with our suppliers and manufacturers to bring your ideas to life. Here are some of the top brands we offer for custom designs:
Get Started Today
Ready to transform your space with a custom unique feature? Contact us today to start bringing your vision to life.
You can call our customer support and sales team Monday-Saturday 9am-8pm EST at (833) 528-5591.
You can live chat with out customer support and sales team all day, just look for the chat button in the lower-right corner.
You can email our customer support and sales team at info@royalfirepits.com and we will reply within 1-2 hours during business hours Monday-Saturday 9am-8pm EST.
Frequently Asked Questions:
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How much do custom projects cost?
The cost of custom projects can vary greatly. To provide an accurate proposal, we first need to design your idea. There are zero fees associated with designing your project.
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What are the lead times for a custom fire feature?
Lead times vary depending on the project's scope, the brand, and other factors. Each project is handled on a case by case basis. Please reach out to us for a more accurate timeline.
Let customers speak for us
I worked with Rey, Rachel and Jordan! All three offered excellent help!!
I’m so happy with my Firepit , best investment ever! Ray was amazing to work with, so courteous and answered every single question I had which was a lot lol. Thank you for working with me and I absolutely love my warming trends cross Burner!!
There is always concern when placing a sizable order online. The price was right so took the chance. The order went smoothly and delivery was prompt.
i haven't hooked it up yet maybe tomorrow, but it all fits as advertised!!
Sunday I left a comment in the chat, and got a very nice reply. I replied during business hours and was lucky enough to get Jordan. We went through what I wanted, and all of the details, cost, and whether I should get a catalytic converter.
I have wanted this stove for almost 50 years! I must have seen one right after Vermont Castings began operations, and I dreamed of having one. I never had a place for one, but now, I do!
I can't be happier with the process, and the service Jordan provided, and how easy it was to buy it and get it on the way to Tulsa Oklahoma!
Thanks, Royal Fire Pits, for helping with the Rolls Royce of wood burning stoves.
Absolutely the best and prettiest stove! The service I received was so exceptional. I wasn't ready for my stove for for at least 3 months after I needed it. They granted the price, held on to my stove and even gave a little more discount when I wanted it delivered. If there was a 10 star rating, I would have gave it even more. I didn't order the warming shelves at the time i ordered the stove but decided to after i got it. I can't wait to get them. I'll send pictues then. Rey and Jordan your exceptional.
I just placed an order with these guys as they were extremely helpful with everything leading up to the order. I did my due diligence, asked a lot of questions and probably changed the shopping cart like 4 times. Rey was wonderful as he was very patient in answering my questions and even made suggestions. I’m looking forward to receiving all the parts for my warming trends fire and can’t wait till it’s installed!
Royal price matched and beat that price by some more. Fire table was delivered without issue and when they estimated. Still waiting on plumber to hook NG up.
They helped me build my own fire pit with helpful advice.
Unbelievable customer service!!!
Very happy with Royal Fire Pits quality, and FAST service!!! I would use this company and their knowledgeable team on any gas fire project!!
Although your service and pricing was very good, whoever packed the items for shipping was terrible. The very expensive Firepit burner was just put in a box, not secured and basically broke through the box. It was delivered hanging out of the package with no visible means of protecting it. Bonus for the sales team! fire the entire shipping department and start over. That is no way to save a few bucks on a $1000 burner.
very tentative to customer service return calls promptly good company to deal with
Went well beyond the call of duty to answer all questions politely and unhurriedly.
Your company provides professional service.
