Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Let customers speak for us
from 156 reviewsRoyal price matched and beat that price by some more. Fire table was delivered without issue and when they estimated. Still waiting on plumber to hook NG up.
They helped me build my own fire pit with helpful advice.
Unbelievable customer service!!!
Very happy with Royal Fire Pits quality, and FAST service!!! I would use this company and their knowledgeable team on any gas fire project!!
Although your service and pricing was very good, whoever packed the items for shipping was terrible. The very expensive Firepit burner was just put in a box, not secured and basically broke through the box. It was delivered hanging out of the package with no visible means of protecting it. Bonus for the sales team! fire the entire shipping department and start over. That is no way to save a few bucks on a $1000 burner.
very tentative to customer service return calls promptly good company to deal with
Went well beyond the call of duty to answer all questions politely and unhurriedly.
Your company provides professional service.
Save yourself a headache and give those guys a call...they listen and advise you to make final decision. I am very pleased with overall burner package performance and help. Warming Trends is "Mercedes" in burners performance and quality. Thank you Jordan and rest of your team involved in my order....well done folks
It’s perfect it’s beautiful we loved working with the guys. They were so helpful and patient they delivered within a minimal time. I just can’t say enough I’m very very happy it made it so easy.
We are so happy we built our Harth and wall excited to get finished. Your company was amazing to work with they sent us all the information we asked for. They were very patient and it took us about a month to decide but they were waiting for us and then delivered. Loved working with y’all. Thank you so much Alice and Sam Hearnsberger
Jordan and I spoke numerous times over several months as I was preparing to order a fire pit burner for one of the hotels our company is building. I wanted to have a substantially large sized burner to entertain our many guests. So, I wanted to do my research and select the right product and pay a fair price for the unit. Checking with several vendors of this product I felt that I received great information and as was my goal a fair price. Once I confirmed that I was ready to place the order Jordan my rep got busy and placed the order with the manufacturer and he gave me a correct ETA for the product so that I could plan the install with my contractor. Fair price and great service.
Delivered as stated. Good price.
Jordan helped me unreal awesome service I’m so pleased
Ordering was easy. The order arrived on time and without any damage. One, Two, Three done!
We love our Electric Fireplace. It fits perfectly in our LivingRoom. My wife took on the project of painting all the stones to make them stand out a lot more . They were pretty drab , but they painted up very nicely.