Very easy to order, great polite and responsive costumer care. Politely delayed my shipment until I had a firebox issue addressed, then shipped and provided prompt tracking. The wood stove arrived well packaged, secured and undamaged. The installers were impressed and asked where I ordered the wood stove. Great experience.

I'm very pleased with my purchase of vermont castings radiance gas stove from the free shipping to the spot on inclusion of all pipe materials needed for completion of a smooth installation. Thank you team at Royl Fire Pits

Very helpful sales staff in deciding the best stove for our needs and chimney design. Exceptional pricing and prompt delivery. Highly recommend.

The warming Trends fire pit burner is amazing the Flames are realistic and very high.

Well I wish I could say everything about the stove is fantastic. However, we have not received delivery as of yet. So, we have no idea of the qualiry or condition of the stove. Because we are rural, they only deliver monthly and then stated they were insure if stove would be delivered on the date stated(9/3/25). We are hoping the stove arrives in perfect condition and we can get it installed before winter.lol. we had no idea about the delayed delivery upon ordering and even changed travel plans for the date originally confirmed the delivery would be made. Her's hoping for a positive outcome.

Built a paver patio and firepit at my retirement home.
I researched a lot of options for the firepit components and decided to purchase from warming trends. Everything was perfect and fit very well! The installation guys were super impressed with the components and quality and are going to start using them too.

I also really appreciated the great customer service and updates along the way when the various components shipped.
Looking forward to putting it all together and enjoying my new firepit here in NC in the fall.
Thank you!

dont know yet, the delivery left in the front yard. building a siege ramp to get it in the house. UGH.

As advertised

The communication I received with Royal Fire Pits was outstanding. They generally care about their customers, and want them to be pleased.

Great customer service. Fast delivery.

These guys make an incredible burner, flame is brighter, hotter, and bigger than any video. They turned my order around quickly within 10 days for a custom order, and installation was easy. 10/10

Royal Fire Pits had the best price I could find. They delivered exactly what I needed very quickly.

After researching replacement fire pit table replacement burners, I came across Royal Fire Pits' site and found an exact-fit drop-in pan with a triple S-Bullet Burner. The website was easy to navigate, and the follow-up customer service was excellent. The product was delivered within the timeframe promised by Royal Fire Pits. It was an easy install...just needed a single adapter for hook-up. Resulting start-up and flame were great and exceeded expectations. Now, I have a renewed fire pit table that will last for several more years! Thank you, Royal Fire Pits!

Arrived. Very quickly no damage to the product works great