Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Let customers speak for us
from 151 reviewsvery tentative to customer service return calls promptly good company to deal with
Went well beyond the call of duty to answer all questions politely and unhurriedly.
Your company provides professional service.
Save yourself a headache and give those guys a call...they listen and advise you to make final decision. I am very pleased with overall burner package performance and help. Warming Trends is "Mercedes" in burners performance and quality. Thank you Jordan and rest of your team involved in my order....well done folks
It’s perfect it’s beautiful we loved working with the guys. They were so helpful and patient they delivered within a minimal time. I just can’t say enough I’m very very happy it made it so easy.
We are so happy we built our Harth and wall excited to get finished. Your company was amazing to work with they sent us all the information we asked for. They were very patient and it took us about a month to decide but they were waiting for us and then delivered. Loved working with y’all. Thank you so much Alice and Sam Hearnsberger
Jordan and I spoke numerous times over several months as I was preparing to order a fire pit burner for one of the hotels our company is building. I wanted to have a substantially large sized burner to entertain our many guests. So, I wanted to do my research and select the right product and pay a fair price for the unit. Checking with several vendors of this product I felt that I received great information and as was my goal a fair price. Once I confirmed that I was ready to place the order Jordan my rep got busy and placed the order with the manufacturer and he gave me a correct ETA for the product so that I could plan the install with my contractor. Fair price and great service.
Delivered as stated. Good price.
Jordan helped me unreal awesome service I’m so pleased
Ordering was easy. The order arrived on time and without any damage. One, Two, Three done!
We love our Electric Fireplace. It fits perfectly in our LivingRoom. My wife took on the project of painting all the stones to make them stand out a lot more . They were pretty drab , but they painted up very nicely.
THANK YOU FOR THE GREAT SERVICE/ COMMUNICATION AND THE SPEEDY SHIPPING/ FREIGHT. WOULD HIGHLY RECOMMEND......
Rey, answered questions quickly and was very helpful.
Arrived in perfect condition. There was a phone call regarding my choice of the door on the Vermont Castings Encore. Was my error for not interpreting the choice correctly. I'm glad he caught it. It was crated extremely well...could have gone around the world several times!!
We found Royal after seeing the Warming Trends products in-person. Rey chatted with us online, then we spoke on the phone, then he followed up with a detailed email to explain everything we needed and attach product links. Sooo helpful, that all needed to do was add the products to our cart and checkout. Many thanks!
And did I mention that there was no pressure at any time? Couldn't ask for a better online shopping experience!