info@royalfirepits.com
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833-528-5591
Free Shipping on All Orders
Live Customer Support
Price Beat Guarantee
Authorized Dealer
Free Shipping on All Orders
Live Customer Support
Price Beat Guarantee
Authorized Dealer
Free Shipping on All Orders
Live Customer Support
Price Beat Guarantee
Authorized Dealer
Reasons to buy from us:
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Same-Day Order Processing
Within the same day your order will be confirmed and processed -
Free Shipping
Enjoy free shipping on all orders -
No Sales Tax
Instant savings right back in your pockets -
Lowest Price Guaranteed
Find a lower price? We'll beat it! -
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Product Overview
Empire 31" Franklin Clean-Face Direct Vent Gas Fireplace Insert with Log Set and Blower boasts a premium Slope Glaze Burner and hand-painted ceramic log set, providing a remarkably realistic firebox experience. Its efficient design ensures it excels as a high-end zone heating appliance, converting your old wood fireplace into an attractive and efficient gas alternative. It uses a 3-inch flexible co-linear vent pipes, drawing air from outside and expelling flue products outdoors, ensuring easy installation. Additionally, fireplace barrier screens are included for safety, preventing accidental contact with hot glass.
Moreover, Empire direct-vent inserts, including this model, offer a range of customizable options to suit your preferences and installation needs. From liners to fronts to surrounds, you have the flexibility to personalize the look of your fireplace insert, ensuring it complements your decor and becomes the focal point of any room. An optional remote control system is also available for added convenience and ease of use.
Overall, with its combination of advanced technology, aesthetic enhancements, and customization options, the Franklin Direct Vent Gas Fireplace Insert appears to be an excellent choice for transforming your former wood fireplace into a stylish and efficient gas alternative.
Choose between Millivolt ignition with standing pilot for continuous heat, even without electric power, or Intermittent Pilot for enhanced energy efficiency. Intermittent Pilot systems can switch between standing or intermittent pilot modes during power outages.
What's Included
- Fireplace Insert
- Slope Glaze Burner
- Log Set
- Fine Mesh Barrier Screen
- Blower
- Owner's Manual
Required Accessories
- Surround
Optional Accessories
- Conversion Kit
- Liners
- Control Options
-
Surround Bottom Cover
- Decorative Front
Features
- Require a surround or decorative front. Surrounds are available in three sizes, offering options such as old-world cast iron or steel with varying dimensions.
- For installations without a hearth, a bottom cover completes the surround.
- Decorative Fronts come in three styles and finishes, easily attaching to the metal frame.
- Create a safe, attractive, and efficient centerpiece for your room with this vented fireplace.
- Barrier screen is included for safety without obstructing the view.
- For larger hearth openings, an optional shroud provides a clean transition, complemented by the bottom cover.
- Transform your old and messy wood fireplace into a fresh and new focal point with this fireplace insert unit.
- Enjoy an impressive flame display thanks to the Slope Glaze Burner, designed to complement the included hand-painted ceramic fiber log set.
- Customize your fireplace with a variety of options for liners, fronts, and surrounds to suit your style.
- Choose between Millivolt ignition with standing pilot for continuous heat, even without electric power, or Intermittent Pilot for enhanced energy efficiency. Intermittent Pilot systems can switch between standing or intermittent pilot modes during power outages.
| Specifications | |
| Manufacturer | Empire Comfort Systems |
| SKU Number | DVC28IN31/DVC28IN71 |
| Fuel Type | Propane/Natural Gas |
| Ignition System | Millivolt/ Intermittent Pilot |
| Unit Dimensions (Without Surround) | 22 1/4" H x 33 7/8" W x 16 5/8" D |
| Minimum Fireplace Opening Dimensions | 23 1/2" H x 34 1/4" W x 16 5/8" D |
| BTU |
28,500 BTU |
| Venting |
3" x 3" Flex Vent |
| Viewing Area | 20 1/2" H x 31 15/16" W |
Documents
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
Shipping
Your order is processed and submitted to our supplier within 24 hours. Tracking is emailed within 24 hours of shipment. Lead times are posted on each product page below the Add to Cart button.
Returns
30-day return policy from the date of delivery. Original outbound shipping and return shipping costs are deducted from the refund. Return shipments may be subject to customs processing fees at the customer's expense.
Cancellations
Contact us immediately to cancel. Orders that have shipped cannot be cancelled — standard return procedure applies. Custom orders cannot be cancelled once production has started.
📞 833-528-5591 | info@royalfirepits.com
Fast & Free Shipping
Every order ships free anywhere in the United States — no minimums, no fine print. The price you see on our product page is your all-in price. All orders are processed within 24 hours to ensure fast delivery. View our shipping policy →
No Sales Tax
You will not be charged sales tax on any of your purchases. We commit to passing these savings on to you for as long as the legislation lasts.
Lowest Price Guarantee
We constantly monitor competitor pricing to ensure we offer the lowest prices anywhere on the web. Find a lower price on an identical item and we'll beat it — no questions asked. Learn how it works →
Real People, Real Expertise
We don't just sell hearth products — we live them. Our team of fire experts are available by call, text, chat, or email to help you find exactly what you need. You'll speak with someone who knows the products inside and out, not a generic call centre.
Authorized Dealer — Every Brand
Every brand we carry is an authorized partnership. That means every purchase comes with full manufacturer warranty and direct brand support. No grey market sellers. No voided warranties. Just genuine products you can trust.
Your Safety & Security Are Paramount
We know privacy and security are your primary concerns when shopping online. We exclusively use SSL encryption during the checkout process to ensure your personal and financial information remains protected. We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
30-Day Easy Returns
Not happy with your purchase? Return it within 30 days. We make the process simple because we'd rather earn your trust than hold you to a sale. View our return policy →
Questions?
Our team is available Monday–Saturday, 9am–8pm EST. Call or text us at 833-528-5591, or email us at info@royalfirepits.com.
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Description
Product Overview
Empire 31" Franklin Clean-Face Direct Vent Gas Fireplace Insert with Log Set and Blower boasts a premium Slope Glaze Burner and hand-painted ceramic log set, providing a remarkably realistic firebox experience. Its efficient design ensures it excels as a high-end zone heating appliance, converting your old wood fireplace into an attractive and efficient gas alternative. It uses a 3-inch flexible co-linear vent pipes, drawing air from outside and expelling flue products outdoors, ensuring easy installation. Additionally, fireplace barrier screens are included for safety, preventing accidental contact with hot glass.
Moreover, Empire direct-vent inserts, including this model, offer a range of customizable options to suit your preferences and installation needs. From liners to fronts to surrounds, you have the flexibility to personalize the look of your fireplace insert, ensuring it complements your decor and becomes the focal point of any room. An optional remote control system is also available for added convenience and ease of use.
Overall, with its combination of advanced technology, aesthetic enhancements, and customization options, the Franklin Direct Vent Gas Fireplace Insert appears to be an excellent choice for transforming your former wood fireplace into a stylish and efficient gas alternative.
Choose between Millivolt ignition with standing pilot for continuous heat, even without electric power, or Intermittent Pilot for enhanced energy efficiency. Intermittent Pilot systems can switch between standing or intermittent pilot modes during power outages.
What's Included
- Fireplace Insert
- Slope Glaze Burner
- Log Set
- Fine Mesh Barrier Screen
- Blower
- Owner's Manual
Required Accessories
- Surround
Optional Accessories
- Conversion Kit
- Liners
- Control Options
-
Surround Bottom Cover
- Decorative Front
Features
- Require a surround or decorative front. Surrounds are available in three sizes, offering options such as old-world cast iron or steel with varying dimensions.
- For installations without a hearth, a bottom cover completes the surround.
- Decorative Fronts come in three styles and finishes, easily attaching to the metal frame.
- Create a safe, attractive, and efficient centerpiece for your room with this vented fireplace.
- Barrier screen is included for safety without obstructing the view.
- For larger hearth openings, an optional shroud provides a clean transition, complemented by the bottom cover.
- Transform your old and messy wood fireplace into a fresh and new focal point with this fireplace insert unit.
- Enjoy an impressive flame display thanks to the Slope Glaze Burner, designed to complement the included hand-painted ceramic fiber log set.
- Customize your fireplace with a variety of options for liners, fronts, and surrounds to suit your style.
- Choose between Millivolt ignition with standing pilot for continuous heat, even without electric power, or Intermittent Pilot for enhanced energy efficiency. Intermittent Pilot systems can switch between standing or intermittent pilot modes during power outages.
| Specifications | |
| Manufacturer | Empire Comfort Systems |
| SKU Number | DVC28IN31/DVC28IN71 |
| Fuel Type | Propane/Natural Gas |
| Ignition System | Millivolt/ Intermittent Pilot |
| Unit Dimensions (Without Surround) | 22 1/4" H x 33 7/8" W x 16 5/8" D |
| Minimum Fireplace Opening Dimensions | 23 1/2" H x 34 1/4" W x 16 5/8" D |
| BTU |
28,500 BTU |
| Venting |
3" x 3" Flex Vent |
| Viewing Area | 20 1/2" H x 31 15/16" W |
Documents
Shipping & Returns
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
Shipping
Your order is processed and submitted to our supplier within 24 hours. Tracking is emailed within 24 hours of shipment. Lead times are posted on each product page below the Add to Cart button.
Returns
30-day return policy from the date of delivery. Original outbound shipping and return shipping costs are deducted from the refund. Return shipments may be subject to customs processing fees at the customer's expense.
Cancellations
Contact us immediately to cancel. Orders that have shipped cannot be cancelled — standard return procedure applies. Custom orders cannot be cancelled once production has started.
📞 833-528-5591 | info@royalfirepits.com
Why Buy From Us
Fast & Free Shipping
Every order ships free anywhere in the United States — no minimums, no fine print. The price you see on our product page is your all-in price. All orders are processed within 24 hours to ensure fast delivery. View our shipping policy →
No Sales Tax
You will not be charged sales tax on any of your purchases. We commit to passing these savings on to you for as long as the legislation lasts.
Lowest Price Guarantee
We constantly monitor competitor pricing to ensure we offer the lowest prices anywhere on the web. Find a lower price on an identical item and we'll beat it — no questions asked. Learn how it works →
Real People, Real Expertise
We don't just sell hearth products — we live them. Our team of fire experts are available by call, text, chat, or email to help you find exactly what you need. You'll speak with someone who knows the products inside and out, not a generic call centre.
Authorized Dealer — Every Brand
Every brand we carry is an authorized partnership. That means every purchase comes with full manufacturer warranty and direct brand support. No grey market sellers. No voided warranties. Just genuine products you can trust.
Your Safety & Security Are Paramount
We know privacy and security are your primary concerns when shopping online. We exclusively use SSL encryption during the checkout process to ensure your personal and financial information remains protected. We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
30-Day Easy Returns
Not happy with your purchase? Return it within 30 days. We make the process simple because we'd rather earn your trust than hold you to a sale. View our return policy →
Questions?
Our team is available Monday–Saturday, 9am–8pm EST. Call or text us at 833-528-5591, or email us at info@royalfirepits.com.
Warranty
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
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Marek L
Excellent fire burner bundle from Warming Trends
Save yourself a headache and give those guys a call...they listen and advise you to make final decision. I am very pleased with overall burner package performance and help. Warming Trends is "Mercedes" in burners performance and quality. Thank you Jordan and rest of your team involved in my order....well done folks
Karen L
Great Company to do business with.
I found out about Royal Fire Pits when I googled where to buy the Orion. I was looking for Labor Day discounts. Another company replied too late. You were prompt and I was ready, so I went with your company. Jordan was great to work with. We’ll post a picture in a few days. Thank you, Karen and Ben Lomeli
Lynn K
This beautiful Bordeaux Encore
This beautiful Bordeaux Encore wood burning stove was put in place yesterday with the help of a few friends. Really appreciate your help and efficiency in streamlining this order. Royal Fire Pits is fortunate to have Jordan as a representative. Your knowledge and competence about the Vermont Castings product was evident and appreciated. Thank you again for your assistance and followup. We Love it.
Danny F
Amazing process, amazing finished product!
We all love the convenience of online ordering, but we also miss the personal touch of being able to call someone. Can’t thank you enough for the time spent on the phone, and appreciate how easy it was to place the order and have everything shipped. I love the output of the burner, and the black fire Glass really finished it off perfectly.
Jim & Mary
Terrific company & product
Royal Fire Pits was great to work with. The stove arrived in good order after a cross country trip. I was impressed with the quality of the cast iron and how well everything fit together. We are having a "break in" fire tonight and will shift into "catalytic mode" tomorrow. Jordon was a guiding light throughout. Many Thanks!!
Briet S
Awesome fireplace
Orion Multi is an awesome fireplace and makes an immediate statement! Arrived quickly with great support from the staff when the fireplace arrived, it had been damaged in shipping. Royal fire pits was quick to remedy this and sent out a new unit the very next day.
Alice H
Excellent people to do business with
It’s perfect it’s beautiful we loved working with the guys. They were so helpful and patient they delivered within a minimal time. I just can’t say enough I’m very very happy it made it so easy.
Ron B
Seamless Purchase
Royal price matched and beat that price by some more. Fire table was delivered without issue and when they estimated. Still waiting on plumber to hook NG up.
Marek L
Excellent fire burner bundle from Warming Trends
Save yourself a headache and give those guys a call...they listen and advise you to make final decision. I am very pleased with overall burner package performance and help. Warming Trends is "Mercedes" in burners performance and quality. Thank you Jordan and rest of your team involved in my order....well done folks
Karen L
Great Company to do business with.
I found out about Royal Fire Pits when I googled where to buy the Orion. I was looking for Labor Day discounts. Another company replied too late. You were prompt and I was ready, so I went with your company. Jordan was great to work with. We’ll post a picture in a few days. Thank you, Karen and Ben Lomeli
Lynn K
This beautiful Bordeaux Encore
This beautiful Bordeaux Encore wood burning stove was put in place yesterday with the help of a few friends. Really appreciate your help and efficiency in streamlining this order. Royal Fire Pits is fortunate to have Jordan as a representative. Your knowledge and competence about the Vermont Castings product was evident and appreciated. Thank you again for your assistance and followup. We Love it.
Danny F
Amazing process, amazing finished product!
We all love the convenience of online ordering, but we also miss the personal touch of being able to call someone. Can’t thank you enough for the time spent on the phone, and appreciate how easy it was to place the order and have everything shipped. I love the output of the burner, and the black fire Glass really finished it off perfectly.
Jim & Mary
Terrific company & product
Royal Fire Pits was great to work with. The stove arrived in good order after a cross country trip. I was impressed with the quality of the cast iron and how well everything fit together. We are having a "break in" fire tonight and will shift into "catalytic mode" tomorrow. Jordon was a guiding light throughout. Many Thanks!!
Briet S
Awesome fireplace
Orion Multi is an awesome fireplace and makes an immediate statement! Arrived quickly with great support from the staff when the fireplace arrived, it had been damaged in shipping. Royal fire pits was quick to remedy this and sent out a new unit the very next day.
Alice H
Excellent people to do business with
It’s perfect it’s beautiful we loved working with the guys. They were so helpful and patient they delivered within a minimal time. I just can’t say enough I’m very very happy it made it so easy.
Ron B
Seamless Purchase
Royal price matched and beat that price by some more. Fire table was delivered without issue and when they estimated. Still waiting on plumber to hook NG up.
Royal Fire Pits vs. the rest
Not all hearth retailers are the same — here's what makes the difference.
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Others | |
|---|---|---|
| Pre & post purchase support |
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| Expert guidance |
|
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| Lowest price guaranteed |
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| Authorized dealer |
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| Fast response times |
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