info@royalfirepits.com
Live Chat
833-528-5591
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Sizzling Holiday Sale
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Sizzling Holiday Sale
Reasons to buy from us:
-
Same-Day Order Processing
Within the same day your order will be confirmed and processed -
Free Shipping
Enjoy free shipping on all orders -
No Sales Tax
Instant savings right back in your pockets -
Lowest Price Guaranteed
Find a lower price? We'll beat it! -
Satisfaction Guaranteed!
Customer Service Is Our #1 Priority - Plain and simple
Product Overview
Features
- 30% U.S. Biomass Tax Credit qualified
- EPA2020 Certified
- Easy to use Single Lever Air Control
- Electronic Combustion Assist (Patent Pending)
- Passive Cat Technology (Patent Pending)
- No manual bypass
- Air wash system for super clean ceramic glass
- Inside and outside combustion air capable
- Heavy plate-steel top
- Mobile home approved
- Cast iron door
| Specifications | |
|---|---|
| Manufacturer | True North |
| SKU Number | 31010016 and 31010017 |
| Stove Height Body | 28^1⁄8″ (720 mm) |
| Stove Width Body | 21^5⁄8″ (549 mm) |
| Stove Depth Body | 28^3⁄8″ (720 mm) |
| Pedestal Model Width | 22" |
| Pedestal Model Depth | 30" |
| Pedestal Model Height | 28" |
| Efficiency | 76% (HHV) |
| Heat Output Cord Wood (BTU) | 60,000 BTU |
| Heat Output EPA (BTU) | 13,900-29,200 BTU |
| Emissions | 1.1 g/hr. |
| Firebox Size | 2.0 cu.ft. |
| Log Size (max.) | 18" |
Documents
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Description
Product Overview
Features
- 30% U.S. Biomass Tax Credit qualified
- EPA2020 Certified
- Easy to use Single Lever Air Control
- Electronic Combustion Assist (Patent Pending)
- Passive Cat Technology (Patent Pending)
- No manual bypass
- Air wash system for super clean ceramic glass
- Inside and outside combustion air capable
- Heavy plate-steel top
- Mobile home approved
- Cast iron door
| Specifications | |
|---|---|
| Manufacturer | True North |
| SKU Number | 31010016 and 31010017 |
| Stove Height Body | 28^1⁄8″ (720 mm) |
| Stove Width Body | 21^5⁄8″ (549 mm) |
| Stove Depth Body | 28^3⁄8″ (720 mm) |
| Pedestal Model Width | 22" |
| Pedestal Model Depth | 30" |
| Pedestal Model Height | 28" |
| Efficiency | 76% (HHV) |
| Heat Output Cord Wood (BTU) | 60,000 BTU |
| Heat Output EPA (BTU) | 13,900-29,200 BTU |
| Emissions | 1.1 g/hr. |
| Firebox Size | 2.0 cu.ft. |
| Log Size (max.) | 18" |
Documents
Shipping & Returns
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
Why Buy From Us
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
Warranty
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
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Let customers speak for us
We ordered the Vermont Castings Encore Wood Burning. We requested a specific delivery time. It arrive on schedule! The packing was second to none with no damage. The stove is preforming beyond our expectations. The top load is the best. I would not order the stove top humidifier because you need to move it every time you add wood for the top. Directions need a little more clarity for the installation of the temperature probe. We are one month in and so far so great!
Fireplace arrived on time and in good condition. Pleased with the purchase process and price.
I called to place an order for a Vermont Castings wood stove. The gentleman I spoke to was extremely patient and knowledgeable about the product, and all the accessories I needed. Best customer service experience I have had in awhile. Highly recommended. Looking forward to using my new stove.
My Vermont Casting Encore is now up and running and just in time for this cold weather snap we now experiencing.
Thanks again!
David
The team at Royal Fire pits were great. They worked with me personally to make sure I received exactly what I wanted. Very happy with the product, the shipping timeframe, cost and everything with this purchase.
My stove arrived on time, good shipper. One problem I did have. is the stove pipe pipe adapter was quashed between the wood stove packing frame, and the stove. by sloppy packing. I contacted info@royapfire pits.com twice with no response.I straightned it best as posssible, but still looks bad. Your thoughts? Stan Cole
This stove is the best investment on my rentavation it is a relaxing. mood on a cold winter day.
RFP and Rachel did a great job - very helpful. Encore will not be installed until Jan 2026.
I received the stove. Packaging was awesome. I installed the blower and connected the gas line to the stove and the supply line. I placed the stove where it will stay and leveled it out. It looks awesome. I have not connected the gas down in the basement to the main gas line yet. That will be done very soon as we are expecting colder weather soon. I will update as it becomes operational.
Vermont castings radiance direct vent gas stove , very nice we love it and would recommend it to friends. Thank you for your help it was very helpful in making our decision.
The price was great-kept me informed-shiped on time-packing was great-
HAPPY CUSTOMER
Oh the stove works great!!!!
Not to be unpacked until 2026
I had been using the same set of gas logs for years and wanted to change them out. I have a millivolt capable, programmable wall thermostat with that I had been using with the old set and this set was easy to install and works perfectly with my old thermostat. Fully adjustable flame, ignitor, and glowing embers pack.
Looks nice, came in undamaged.
Searching for a unique design?
Tell us your idea, and we'll bring it to life
Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
Click the button below to get started on your custom fire feature.
We ordered the Vermont Castings Encore Wood Burning. We requested a specific delivery time. It arrive on schedule! The packing was second to none with no damage. The stove is preforming beyond our expectations. The top load is the best. I would not order the stove top humidifier because you need to move it every time you add wood for the top. Directions need a little more clarity for the installation of the temperature probe. We are one month in and so far so great!
Fireplace arrived on time and in good condition. Pleased with the purchase process and price.
My Vermont Casting Encore is now up and running and just in time for this cold weather snap we now experiencing.
Thanks again!
David
The team at Royal Fire pits were great. They worked with me personally to make sure I received exactly what I wanted. Very happy with the product, the shipping timeframe, cost and everything with this purchase.
