info@royalfirepits.com
Live Chat
833-528-5591
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Reasons to buy from us:
-
Same-Day Order Processing
Within the same day your order will be confirmed and processed -
Free Shipping
Enjoy free shipping on all orders -
No Sales Tax
Instant savings right back in your pockets -
Lowest Price Guaranteed
Find a lower price? We'll beat it! -
Satisfaction Guaranteed!
Customer Service Is Our #1 Priority - Plain and simple
Product Overview
All of our fire glass comes in standard (10) pound increments - (10) pounds of fire glass amounts to a volume that is slightly less than 1 gallon. Picture a gallon of milk, and imagine that (10) pounds of fire glass will not quite fill that gallon jug. So how much do you need? Usually, we recommend covering your burner until just covered, which can take anywhere from 1.5" to 4". Commonly, people find they end up needing more fire glass than they originally anticipated; for example - a standard 18" burner ring with a 24" diameter opening needs roughly (70) pounds, while a 24" burner ring with a 30" diameter opening needs roughly (110) pounds. Please note, large media should not be placed on top of the glass with a direct flame present, as this will melt the glass. This amazing non-tumbled tempered glass has been designed to withstand harsh weather and temperatures of up to 1300 degrees Fahrenheit without ever cracking, or losing its color or shape. Used correctly, it could last you a lifetime!
Another advantage of fire glass is that it does not emit any toxic fumes, smoke, or ash, so it is extremely easy to maintain and clean. Thus, you will be able to spend more time enjoying the new addition to your home and hardly any time cleaning it!
Features
- Guaranteed For Life - Fire glass is guaranteed to maintain its color for life
- Heat Resistant - Heavy duty glass material withstands high heat.
| Specifications | |
| Manufacturer | American Fireglass |
| SKU Number | AFF-GRYRF-10 |
| Size | 1/4-Inch |
| Weight | 10 lbs |
| Fuel Type | Propane or Natural Gas |
| Style | Classic Fire Glass |
Documents
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Description
Product Overview
All of our fire glass comes in standard (10) pound increments - (10) pounds of fire glass amounts to a volume that is slightly less than 1 gallon. Picture a gallon of milk, and imagine that (10) pounds of fire glass will not quite fill that gallon jug. So how much do you need? Usually, we recommend covering your burner until just covered, which can take anywhere from 1.5" to 4". Commonly, people find they end up needing more fire glass than they originally anticipated; for example - a standard 18" burner ring with a 24" diameter opening needs roughly (70) pounds, while a 24" burner ring with a 30" diameter opening needs roughly (110) pounds. Please note, large media should not be placed on top of the glass with a direct flame present, as this will melt the glass. This amazing non-tumbled tempered glass has been designed to withstand harsh weather and temperatures of up to 1300 degrees Fahrenheit without ever cracking, or losing its color or shape. Used correctly, it could last you a lifetime!
Another advantage of fire glass is that it does not emit any toxic fumes, smoke, or ash, so it is extremely easy to maintain and clean. Thus, you will be able to spend more time enjoying the new addition to your home and hardly any time cleaning it!
Features
- Guaranteed For Life - Fire glass is guaranteed to maintain its color for life
- Heat Resistant - Heavy duty glass material withstands high heat.
| Specifications | |
| Manufacturer | American Fireglass |
| SKU Number | AFF-GRYRF-10 |
| Size | 1/4-Inch |
| Weight | 10 lbs |
| Fuel Type | Propane or Natural Gas |
| Style | Classic Fire Glass |
Documents
Shipping & Returns
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
Why Buy From Us
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
Warranty
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Let customers speak for us
Looks as good as real can get and gives off more heat than I expected being that I’m used to a real wood fire. Store very helpful answering questions and good communication. Shipping timely.
I loved my Redstone 30” fireplace..!!!
Excellent service calling in and discussing options for a propane fire pit. The service folks were great to talk to and would answer questions I had thru the process. waiting for it to come in and see the craftsman’s ship they do.
Was delivered much quicker than I expected. Thinking 3-4 days after order. Made everything easy.
Excellent delivery and communication and I am very very pleased with the product which is my new wood stove and I love it.
I worked with Jordan and Joy throughout the sales process, from inquiry to shipment. Both were professional and extremely responsive. Jordan and Joy, thank you for making this a great experience. No doubt our family will enjoy the Gas Fire Pit -Fire Pit Art BV Bella Vita for years to come.
Exceptional service from Jordan.
Royal Fire Pits, Jordan has outstanding customer service skills. He is pleasant, knowledgeable and willing to go the extra mile for a customer. Jordan kept in touch with me through the whole process of a purchase. I could tell he enjoys his job/career and has a great work ethic. If he's not the owner, you better keep an eye on him, he's going places.
Jordan was very helpful on making sure everything would fit correctly concerning making the connection to stove pipe and took up a lot of time answering all my questions.
Highly recommend purchasing from Royal Fire Pits. Great customer service and fast shipping.
Spoke with Jordan great customer service, super nice guy 5 star rating across the board.
I had some issues with my fire pit burner (not royal fire pits fault) and they worked hard to close out on any issues I had until I was completely satisfied. Bottom line is you should buy with confidence here. They have earned my trust.
The purchase of our new Defiant Stove was surprisingly easy; careful attention to my questions, easy credit card transaction and perfect delivery of an extremely well palletized 800 lbs product at a very competitive price!
Searching for a unique design?
Tell us your idea, and we'll bring it to life
Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
Click the button below to get started on your custom fire feature.
Customer Reviews
I didn’t originally order enough for our firepit. These were so nice I ordered 2 more boxes.
I will definitely continue to purchase all of my firepit needs from Royal Fire Pits. The stone balls are BEAUTIFUL, even when the fire is not on. The fireglass looks so much better than any other glass that I have purchased elsewhere.
The fire pit glass rocks are a lovely color, and smooth, with a nice shape, sheen & size. The only negative I need to mention, is that on the only 2 occasions so far, that I have lit the fire pit (just got it a few days ago), one glass rock would crack and a small piece would fly out of the pit. I followed the directions but it still happened. It would be a concern with small children or pets and the glass is quite hot. I am hoping it will settle and stop doing it. I imagine that all fire rocks do this, and I am still glad I bought them, but just need to be aware of it.
This looks better than I even hoped for. I put this in our built in fire pit and in our outside dining table that has a fire-pit. It is modern and stunning! No sharp edges to worry about. I purchased this from Royal Fire Pit, they are most professional, honest, and most helpful. Our Fire Pit glass arrived exactly as promised.
Fast shipping and very nice color of fireglass. Will order again in the future