Product Overview
Empire Vent-Free Double-Sided Slope Glaze Vista Gas Burner Only is crafted for see-through and peninsula fireboxes, the Vent-Free Slope Glaze Vista Burners offer a captivating view from every angle. The ceramic beads within the burner ensure lifelike flame movement.
Options include 18, 24, and 30-inch Vent-Free Vista Burners, delivering up to 40,000 BTUs. The millivolt system features an on/off switch and is compatible with Empire remote controls. Select from Raleigh Refractory or Shiloh Ceramic Fiber Log Sets, and choose between Millivolt or Intermittent Pilot options.
For optimal performance, pair this burner with an Empire "LSU" log set in a corresponding size. Crafted with Empire's renowned quality and durability, this burner promises years of enjoyment.
What's Included
- Gas Burner with Millivolt Valve
- Owner's Manual
Required Accessories
- Log Set
Optional Accessories
- Ember Kit
- Platinum Embers
- Remote Controls and Thermostats
- R10815 - Remote Control - Required for Intermittent Pilot in Vented Application
Features
- Fuel Type: Natural Gas or Propane
- Ignition Type: Millivolt or Intermittent
- Designed to accommodate double-sided log sets, perfect for your double-sided fireplace.
- Vent-Free Burner suitable for installation in a vented fireplace for decorative use
- Decorative appliance operates with on/off switch or remote, not with a thermostat
- Can be installed in an existing wood-burning fireplace with the damper closed to operate as a vent-free heating system
- Certified for installation as a vented log set, with installer blocking the fireplace damper partially open; includes special flue-damper clamp
- Left and right clearances determined when facing the front of the heater
- Approved for use in any certified vent-free firebox
- Compatible with Empire "LS" log sets in corresponding sizes
Specifications | |||
Manufacturer | Empire Comfort Systems | Empire Comfort Systems | Empire Comfort Systems |
SKU Number | VFSUR18/VFSUE18 | VFSUR24/VFSUE24 | VFSUE30/VFSUE30 |
Size | 18-Inch | 24-Inch | 30-Inch |
Minimum Firebox Dimensions | 17" H x 22" W x 17" D | 18" H x 28" W x 17" D | 18" H x 32" W x 17" D |
BTU Input | 36,000 | 38,000 | 40,000 |
Ignition Type |
Millivolt/Intermittent Pilot |
Millivolt/Intermittent Pilot | Millivolt/Intermittent Pilot |
Fuel Type |
Natural Gas/Propane | Natural Gas/Propane | Natural Gas/Propane |
Documents
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Description
Product Overview
Empire Vent-Free Double-Sided Slope Glaze Vista Gas Burner Only is crafted for see-through and peninsula fireboxes, the Vent-Free Slope Glaze Vista Burners offer a captivating view from every angle. The ceramic beads within the burner ensure lifelike flame movement.
Options include 18, 24, and 30-inch Vent-Free Vista Burners, delivering up to 40,000 BTUs. The millivolt system features an on/off switch and is compatible with Empire remote controls. Select from Raleigh Refractory or Shiloh Ceramic Fiber Log Sets, and choose between Millivolt or Intermittent Pilot options.
For optimal performance, pair this burner with an Empire "LSU" log set in a corresponding size. Crafted with Empire's renowned quality and durability, this burner promises years of enjoyment.
What's Included
- Gas Burner with Millivolt Valve
- Owner's Manual
Required Accessories
- Log Set
Optional Accessories
- Ember Kit
- Platinum Embers
- Remote Controls and Thermostats
- R10815 - Remote Control - Required for Intermittent Pilot in Vented Application
Features
- Fuel Type: Natural Gas or Propane
- Ignition Type: Millivolt or Intermittent
- Designed to accommodate double-sided log sets, perfect for your double-sided fireplace.
- Vent-Free Burner suitable for installation in a vented fireplace for decorative use
- Decorative appliance operates with on/off switch or remote, not with a thermostat
- Can be installed in an existing wood-burning fireplace with the damper closed to operate as a vent-free heating system
- Certified for installation as a vented log set, with installer blocking the fireplace damper partially open; includes special flue-damper clamp
- Left and right clearances determined when facing the front of the heater
- Approved for use in any certified vent-free firebox
- Compatible with Empire "LS" log sets in corresponding sizes
Specifications | |||
Manufacturer | Empire Comfort Systems | Empire Comfort Systems | Empire Comfort Systems |
SKU Number | VFSUR18/VFSUE18 | VFSUR24/VFSUE24 | VFSUE30/VFSUE30 |
Size | 18-Inch | 24-Inch | 30-Inch |
Minimum Firebox Dimensions | 17" H x 22" W x 17" D | 18" H x 28" W x 17" D | 18" H x 32" W x 17" D |
BTU Input | 36,000 | 38,000 | 40,000 |
Ignition Type |
Millivolt/Intermittent Pilot |
Millivolt/Intermittent Pilot | Millivolt/Intermittent Pilot |
Fuel Type |
Natural Gas/Propane | Natural Gas/Propane | Natural Gas/Propane |
Documents
Shipping & Returns
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
Why Buy From Us
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
Warranty
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Let customers speak for us
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Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
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