info@royalfirepits.com
Live Chat
833-528-5591
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 4,000 Hearths Sold
Reasons to buy from us:
-
Same-Day Order Processing
Within the same day your order will be confirmed and processed -
Free Shipping
Enjoy free shipping on all orders -
No Sales Tax
Instant savings right back in your pockets -
Lowest Price Guaranteed
Find a lower price? We'll beat it! -
Satisfaction Guaranteed!
Customer Service Is Our #1 Priority - Plain and simple
Product Overview
This unit can be configured with your choice of media kit for enhanced personalization. Select between ice media, birch log media, or ember media to customize your firebox.
Features
- Large Viewing Area - Slim frame with lifelike LED flames for exceptional firebox display
- Heater and Fan - Impressive heater and whisper quiet fan for increased comfort; Unit can also be operated without heat for year-round use
- Programmable - Unit can be programmed to automatically turn on or off as needed
- Remote Control - Includes thermostatic remote control for fireplace heater, flame, and light features; Wifi app available
- Sound Enhancement - Includes audio system for realistic crackling sound; Audio can be turned on or off as needed
- 5 Year Warranty
- Fire & Sound – Two (2) quality audio speakers deliver a fire crackling sound. The audio is an ON/OFF feature that can be controlled through the WiFi app
- WiFi compatible to connect and control the fireplace from your smartphone with the use of our app. Available on the Google Play Store and the Apple App Store
- Bluetooth Connectivity – Featuring a fireplace with high quality audio from Bluetooth speakers. Simply pair your phone with the fireplace and press play on your smartphone
- Programmable timer & thermostat allows you to decide the temperature of the room. Set the fireplace to turn on before you arrive home or have it automatically turn on when
the weather is cold. - Smart Room Temperature Control – 59°F – 82°F or 15°C – 28°
- 1500W – 5120 BTU, heats up to 400 Sq. Ft.
- 50000 hours lifetime LED light source
- Approved for Outdoor Installations
- Designed with front flow heating and hidden venting so that the unit can be recessed or semi flush mounted
- A clear reduced trim kit allows for a large viewing area with true lifelike flames that can not be rivaled
- Adjustable flame brightness and speed that can be turned on separately.
- Adjustable ember bed colors that allow for the possibility of auto mixing thousand of colors
- Most quiet and reliable components in the industry
- Patented thermostatic remote comes included
- Masonry finish to trim option
Configurable Options
-
Media Kit - Ice Media, Birch Log Media, Ember Media
| Specifications | |
| Manufacturer | Amantii |
| SKU Number | SYM-60-BESPOKE |
| Shipping Weight | 101.4 |
| Amps | 12.5 |
| Volts | 120 |
| Watts | 1500 max |
| Heat On High | 1500 watts |
| Heat On Low | 750 watts |
| Heater Off | 31 watts |
| Lamps | LED 22 watts |
| Rotor Motor | 1 at 2.9 watts |
| Unit Height | 15.625-Inches |
| Unit Width | 60.25-Inches |
| Unit Depth | 5.5-Inches |
| Glass View Height | 13.175-Inches |
| Glass View Width | 58.375-Inches |
| Surround Material | Steel |
| Surround Height | 16.875-Inches |
| Surround Width | 62.25-Inches |
| Cord Length | 70.875-Inches |
Documents
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Description
Product Overview
This unit can be configured with your choice of media kit for enhanced personalization. Select between ice media, birch log media, or ember media to customize your firebox.
Features
- Large Viewing Area - Slim frame with lifelike LED flames for exceptional firebox display
- Heater and Fan - Impressive heater and whisper quiet fan for increased comfort; Unit can also be operated without heat for year-round use
- Programmable - Unit can be programmed to automatically turn on or off as needed
- Remote Control - Includes thermostatic remote control for fireplace heater, flame, and light features; Wifi app available
- Sound Enhancement - Includes audio system for realistic crackling sound; Audio can be turned on or off as needed
- 5 Year Warranty
- Fire & Sound – Two (2) quality audio speakers deliver a fire crackling sound. The audio is an ON/OFF feature that can be controlled through the WiFi app
- WiFi compatible to connect and control the fireplace from your smartphone with the use of our app. Available on the Google Play Store and the Apple App Store
- Bluetooth Connectivity – Featuring a fireplace with high quality audio from Bluetooth speakers. Simply pair your phone with the fireplace and press play on your smartphone
- Programmable timer & thermostat allows you to decide the temperature of the room. Set the fireplace to turn on before you arrive home or have it automatically turn on when
the weather is cold. - Smart Room Temperature Control – 59°F – 82°F or 15°C – 28°
- 1500W – 5120 BTU, heats up to 400 Sq. Ft.
- 50000 hours lifetime LED light source
- Approved for Outdoor Installations
- Designed with front flow heating and hidden venting so that the unit can be recessed or semi flush mounted
- A clear reduced trim kit allows for a large viewing area with true lifelike flames that can not be rivaled
- Adjustable flame brightness and speed that can be turned on separately.
- Adjustable ember bed colors that allow for the possibility of auto mixing thousand of colors
- Most quiet and reliable components in the industry
- Patented thermostatic remote comes included
- Masonry finish to trim option
Configurable Options
-
Media Kit - Ice Media, Birch Log Media, Ember Media
| Specifications | |
| Manufacturer | Amantii |
| SKU Number | SYM-60-BESPOKE |
| Shipping Weight | 101.4 |
| Amps | 12.5 |
| Volts | 120 |
| Watts | 1500 max |
| Heat On High | 1500 watts |
| Heat On Low | 750 watts |
| Heater Off | 31 watts |
| Lamps | LED 22 watts |
| Rotor Motor | 1 at 2.9 watts |
| Unit Height | 15.625-Inches |
| Unit Width | 60.25-Inches |
| Unit Depth | 5.5-Inches |
| Glass View Height | 13.175-Inches |
| Glass View Width | 58.375-Inches |
| Surround Material | Steel |
| Surround Height | 16.875-Inches |
| Surround Width | 62.25-Inches |
| Cord Length | 70.875-Inches |
Documents
Shipping & Returns
*** FREE SHIPPING ON YOUR ENTIRE ORDER
*** 30 DAY MONEY BACK GUARANTEE
*** CANCEL ANYTIME BEFORE YOUR ORDER HAS SHIPPED, COMPLETELY FREE OF CHARGE
When will I know my order has shipped?
An email with tracking information will be sent to the customer within 24 hours of the order being shipped to the e-mail address you provided when checking out. If you have multiple items on your order, you may receive more than one tracking number as the items may ship separately. If you have not received tracking info within 3 days after the lead time posted on the product page, please contact us at info@royalfirepits.com.
When will my order ship?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will process and submit the order with our suppliers for shipment within 24 hours. If your item is on backorder, we will void the pre-authorization and reach out to you via e-mail.
Shipping Times
We promise to do our best to get your order to you as soon as possible. All orders are shipped within the lead time posted on the product page. This is located on the product page right below the "Add To Cart" button. These times are based upon what our supplier and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, manufacturers delayed because of the mills, overwhelming demand on shipping, and so on).
Order delays have proven to be unavoidable and outside of Royal Fire Pits control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request for a full refund.
Please note that the cost of original outbound shipping will be deducted from the refund total as well as the cost of the return shipping.
If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Cancellations
If you need to cancel an order, please contact us immediately. An order that has shipped cannot be cancelled and our standard return procedure applies. Reach agents during business hours at 833-528-5591, the chat in the bottom right, or email info@royalfirepits.com any time to request a cancellation. Custom made items are not eligible for refunds after production has started.
Why Buy From Us
1. FREE SHIPPING IN THE UNITED STATES
We offer FREE shipping in the United States on every item in our inventory. The price listed on our product page is your all in price. All purchases are processed within 24 hours to ensure fast delivery. Please visit our Shipping Policy for more information.
2. FAMILY BUSINESS
Royal Fire Pits is a family owned and operated business with a passion for fire features and lifestyle. With us you are never a number, you are part of the family.
3. NO SALES TAX
You will not be charged sales tax for any of your purchases. This is due to a government mandate that says online retailers don't need to pay sales tax on orders. We commit to passing these savings on to you for as long as the legislation lasts.
4. LOWEST-PRICE GUARANTEE
We constantly compare the prices with our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item, we will beat it. Please see our price matching promise for more details.
5. FIVE-STAR CUSTOMER SERVICE
We don't just sell fire pits, we live them. Our heroic support team are here to answer any questions you may have about our products or to discuss which options will work best for you. Give us a call or text us at (833) 528-5591, chat online, or send us an e-mail at info@royalfirepits.com. We look forward to helping build the perfect hang-out space for your family.
6. YOUR SAFETY & SECURITY ARE PARAMOUNT
We know privacy and security are your primary concerns when shopping online. They're ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure peace of mind and that your personal and financial information remain private. You can also place your order over the phone by calling (833) 528-5591. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.
Warranty
All purchases with Royal Fire Pits are covered by the Manufacturer’s Limited Warranty. View full Manufacturer Warranty below.
CLICK HERE FOR MANUFACTURER'S WARRANTY
If you have any technical issues with your purchase, within the warranty period. Please contact us at info@royalfirepits.com or 833-528-5591
Let customers speak for us
Spoke with Jordan great customer service, super nice guy 5 star rating across the board.
I had some issues with my fire pit burner (not royal fire pits fault) and they worked hard to close out on any issues I had until I was completely satisfied. Bottom line is you should buy with confidence here. They have earned my trust.
The purchase of our new Defiant Stove was surprisingly easy; careful attention to my questions, easy credit card transaction and perfect delivery of an extremely well palletized 800 lbs product at a very competitive price!
I personally was interested in the Vermont aspen c3 wood stove and after several hours of research found royal fire pits had the best prices to include free delivery on the aspen. Found they also offered several good discount codes. Great site that’s easy to navigate with easy access to good add ons for the stove.
I haven't got it fired up yet, but i like every thing so far...
I really enjoyed working with Jordan at Royal Fire Pits because the he and all of the experts are very knowledgeable and professional.
I am enjoying my new fireplace and surround. Royal Firepits was a dream to work with. Pricing, communication and quick delivery were all fantastic
You made the buying of our stove and accessories so easy ! The delivery was flawless and your prices can't be beat!! Thank you! Max Maxfield
Bought this burner for a newly built fire pit. It is made of brass pipe and fittings and seems very well built. It has a beautiful flame and plenty of heat. A bit spendy but should last a very long time.
Here is a better picture of the flames. Highly recommend.
I ordered a wood stove from Jordan .. He was excellent to deal with and very much helpful and took the time to explain all my questions .. I am excited to get my stove and get it going !!
I'd like to mention the customer service is top tier. Jordan was very well to work with and answered every question I had in a timely manner. The burner took right at 2 weeks to come in.
I ordered the 30.5 x 30.5 Warming Trends Crossfire Burner. The flame is 3x and maybe even 4x the height as my previous burner! In the pictures attached is with it turned up to about 75%. Absolutely love this product and well worth the money. I would highly recommend.
Easy to order and easy to pay. Thank you. Curtis Whitaker
Searching for a unique design?
Tell us your idea, and we'll bring it to life
Whatever you have in mind, we can make it happen. From a rustic backyard fire pit to an impressive 30ft long burner, we’ll create exactly what you want.
Click the button below to get started on your custom fire feature.